Feelix is a cloud software company that provides employee engagement platform and services (the “Services”) to employers that have entered into a written agreement with Feelix (“Clients”). Feelix flagship product is an automated AI assistant, Berry, that is used by our Clients to measure organization’s employee engagement.
At Feelix, we take data privacy seriously. This Policy describes our privacy practices for the activities set out in this statement. Please read this Policy carefully, as it outlines how we collect, use, share, and otherwise process information from which an individual can be identified (“Personal Data”). Additionally, this Policy outlines your choices and rights with respect to our processing of your Personal Data.
This Policy applies to Personal Data processed by Feelix, for which Feelix is the controller. Feelix is the controller of your Personal Data as described herein, unless expressly specified otherwise.
Feelix’s websites and Services may contain links to other websites, applications and services maintained by third parties. The privacy and data protection practices of such third parties are governed by the privacy policies of those organizations. Please review the privacy policies of those organizations to better understand their privacy practices.
This Policy does not apply to Personal Data processed by Feelix, for which Feelix is not the controller. For avoidance of doubt, this Policy does not apply to the extent that we process Personal Data in the role of a processor on behalf of our Clients. If you are a potential candidate, job applicant, or employee that has submitted Personal Data to a Feelix Client, the use of your data is governed by the policies of the organization to which you have submitted a recruitment inquiry or application, or with which you are employed. For detailed privacy information regarding the use of your Personal Data by a Client, or to exercise your rights regarding such Personal Data, please reach out to that organization directly. Feelix may only access, share, distribute, or otherwise process Personal Data submitted to us by or on behalf of a Client as provided in the Agreement between Feelix and that Client, or as may be required by law.
Feelix may process your Personal Data in a number of online and in-person circumstances, including, without limitation, when you: (i) visit our websites that display or link to this Policy (the “Website”); (ii) visit our offices; (iii) communicate with Feelix via email, phone, or fax; (iv) fill out a form at a conference or event; (v) register to attend an event or webinar; (vi) access or download certain content (such as a whitepaper); or (vii) engage in other interactions with Feelix that require the provision of Personal Data.
The types of Personal Data you may choose to provide to Feelix include, without limitation: your email address, job title, company information and more as per defined contract with the Client. Potential candidates or employees for a position with Feelix may also provide information regarding job interests and answers to screening questions (e.g., “What is your current job title?” Or “What is the name of your current employer?”), as well as any other Personal Data that Feelix requests you provide as an applicant to a position with Feelix, or as an employee of Feelix.
When you visit the Website, our servers automatically record information that may include Personal Data. Information we collect may include, without limitation: the web address you came from or are going to, your device model, your operating system, the type of web browser you are using, your internet service provider/mobile carrier, a unique device identifier, your IP address, your mobile network carrier, your time zone and location, and additional information provided by your web browser. Whether we collect some or all of this information depends on the type of device you are using and your device settings. For example, different types of information are available to Feelix depending on whether you are using a Mac or PC, or an iPhone or Android phone. To learn more about what information your device makes available to us, please check the policies of your device manufacturer or software provider.
Cookie Data: Depending on how you are accessing the Website, we may use cookies or similar technology to analyze trends, administer the Website, track your movements around the Website, and gather information about the Website visitors as a whole. A cookie is a small amount of data that a website stores on your computer, and which we can later retrieve. When we use cookies, we may use cookies that last until you close your browser (“Session Cookies”) or cookies that last until they are deleted by you or your browser (“Persistent Cookies”). Feelixmay use cookies for a number of purposes; for instance, to store your preferences for certain kinds of information, or to make emails more useful or interesting. We often receive a confirmation when you open an e-mail from us, if your computer supports such capabilities. To opt out of receiving emails from Feelix, please review Section 7 “Accessing and Managing Your Personal data”.
Feelix may share Personal Data and other information with affiliates and third party service providers, vendors, agents and contacts (“Service Providers”). Service providers may use information we provide to them only as instructed by Feelix.
We use Service Providers to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process payments, to provide services such as communications, infrastructure and IT services, to collect debts, and to analyze and enhance data (including data about users’ interactions with our service). These Service Providers may have access to your Personal Data or other information in order to provide these functions. This processing is based on the legitimate interest of you as the data subject. We require our Service Providers to agree to take reasonable steps to keep the Personal Data that we provide to them secure and we do not authorize them to use or disclose your Personal Data except in connection with the provision of services to Feelix.
If Feelix goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information may be among the assets transferred.
If you would like to review and update, delete or no longer use your Personal Data, call us at +91 93506 74441, email us at info@feelix.ai, or contact us via postal mail at the address listed in “Contact Feelix”, below. Subject to applicable law, we will retain and use your account information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
If you do not wish to continue receiving messages you may opt-out of receiving mobile message services by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT to any mobile message that you have received from Feelix or through the Website. After sending such message you may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the foregoing options are the only reasonable methods of opting-out.
Feelix does not sell any of your Personal Data.
Feelix takes all reasonable precautions to verify your identity in connection with fulfilling its responsibilities under the CCPA. The verification steps may vary. We evaluate each request based on the individual submitting the request and the category of data related to the request (Personal Data or other information).
As a service provider under the CCPA, Feelix also assists our Clients in their compliance with the CCPA. If you have submitted Personal Data to a Feelix Client via the Services, you may submit a data deletion or modification request to Feelix as described herein. Feelix will assist with any deletion requests that a Client may receive by notifying the applicable Client of such request and performing the deletion upon Client approval.
Please see Section 10 “Additional Privacy Info”, below, for information regarding Feelix’s data security obligations under the CCPA, our data retention practices, and our practices regarding any material changes to this Policy. For information on how to contact Feelix regarding any CCPA or privacy related inquiry, please review Section 11 “Contact Feelix”.
Personal Data collected by Feelix may be stored and processed in the United States or in any other country where Feelix or its affiliates, subsidiaries, or third-party service providers maintain facilities. When you provide Personal Data to Feelix, you consent to the processing and transfer of your information within the United States and around the world. We follow applicable data protection laws when transferring Personal Data.
Feelix will process your Personal Data for the legitimate interests of Feelix, or, when needed, with your explicit consent. If you have provided consent for the processing of your Personal Data, you have the right to withdraw consent at any time, which will not affect the lawfulness of the processing before your consent was withdrawn. You have the right to request access to and rectification or erasure of your Personal Data, as well as the right to restrict processing, object to processing, and, under certain circumstances, exercise the right to data portability. You have the right to lodge a complaint with a data protection supervisory authority if you believe that we have not complied with the requirements of the EU General Data Protection Regulation with regard to your Personal Data.
Feelix complies with both the EU-U.S. Privacy Shield framework and the Swiss-U.S. Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and the United Kingdom to the United States, and from Switzerland to the United States, respectively. Feelix has certified to the Department of Commerce that it adheres to the Privacy Shield principles. If there is any conflict between the terms in this Policy and the Privacy Shield principles, the Privacy Shield principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov.
In compliance with Privacy Shield principles, Feelix commits to resolve complaints about our collection or use of your Personal Data. EU, UK and/or Swiss individuals with inquiries regarding our Privacy Shield policy should first contact Feelix, as set out under Section 11.2.
Feelix has further committed to refer unresolved Privacy Shield complaints to an independent dispute resolution mechanism, the BBB EU Privacy Shield. If you do not receive timely acknowledgement of your complaint from us, or if we have not resolved your complaint, please contact or visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information or to file a complaint. This service is provided to you free of charge
Pursuant to the Privacy Shield principles Feelix acknowledges that we remain liable for the onward transfer of data to third parties acting as our agents unless we can prove we were not a party to the events giving rise to the damages. We may be required to release personal data in response to lawful requests by public authorities including to meet national security and law enforcement requirements.
The Federal Trade Commission has jurisdiction over Feelix’s compliance with the Privacy Shield.
Feelix employs reasonable and appropriate physical and logical security measures to protect Personal Data from loss, theft, misuse, unauthorized access, and unintentional disclosure, alteration, or destruction, including, without limitation, using SSL encryption for Personal Data in transfer and at rest. You are responsible for maintaining the security of your password or other form of authentication involved in accessing password-protected or secured resources. In order to protect you and your information, Feelix may suspend your use of the Website without notice, pending an investigation, if any security breach is suspected. We are not responsible for any lost, stolen, or compromised passwords or for any unauthorized account activity that may result.
Feelix has appointed a Data Protection Officer who is responsible for matters relating to privacy and data protection. Our Data Protection Officer can be reached by using any of the methods listed under Section 11.2 “Feelix Contact Information”.
We will retain your Personal Data only as long as needed to provide you with services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Data entered into the Feelix Service is retained in accordance with the agreement between the Client and Feelix.
Feelix does not direct any of its communications to, or knowingly collect Personal Data from, children under thirteen (13) years of age. If we discover that a child under thirteen (13) years of age has provided us with Personal Data, we will promptly delete such Personal Data from our systems.
If you have any questions regarding our Policy, or if at any time after providing your Personal Data to Feelix you want to update, change, unsubscribe, or request removal or deletion of your Personal Data, or if you would like to assert any of the rights listed above, please direct your request to info@feelix.ai, call us at +91 93506 74441, or contact us via postal mail at the contact information listed below. Feelix will respond to your request within a reasonable timeframe.
You may reach our Privacy Team at info@feelix.ai, or by calling us at +91 93506 74441.
